Ashton Chiropractic Centre is committed to protecting the privacy and confidentiality of personal information provided by patients, website visitors, and email correspondents. We handle personal data responsibly and in accordance with applicable privacy and data protection laws.

2. Information We Collect

We may collect personal information including, but not limited to:

1. Name, DOB, email address, phone number, and postal address

2. Information submitted through website contact forms or appointment requests

3. Information provided via email or other electronic communication

4. Technical information such as IP address, browser type, and website usage data

We do not knowingly collect sensitive health information through our website unless explicitly provided by you.

3. How We Use Your Information

Personal information may be used to:

1. Respond to enquiries or appointment requests

2. Communicate about services, appointments, or clinic-related matters

3. Improve website functionality and user experience

4. Meet legal, regulatory, or professional obligations

We do not sell or rent personal information to third parties.

4. Email Communication

Email communication with Ashton Chiropractic Centre:

1. Is used for administrative and general communication purposes

2. May not always be secure, and confidentiality cannot be guaranteed

3. Should not be used for urgent matters or detailed clinical discussions

By emailing us, you acknowledge and accept these risks.

5. Confidentiality and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure, including:

1. Secure systems and access controls

2. Staff training on confidentiality and data protection

3. Limited access to personal information on a need-to-know basis

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

1. Enhance website functionality

2. Analyse website traffic and usage patterns

You may choose to disable cookies through your browser settings; however, this may affect website performance.

7. Disclosure of Information

We may disclose personal information:

1. With your consent

2. Where required or permitted by law

3. To trusted service providers who assist with website hosting, IT support, or communications, subject to confidentiality obligations

8. External Links

Our website may contain links to third-party websites. Ashton Chiropractic Centre is not responsible for the privacy practices or content of external sites.

9. Your Rights

You may have the right to:

1. Request access to personal information we hold about you

2. Request correction of inaccurate or outdated information

3. Withdraw consent for certain communications

Requests should be made using the contact details below.

10. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website.

11. Contact Us

If you have questions or concerns about this Privacy Statement or how your information is handled, please contact:

Email: info@ashtonchiropractic.co.uk

Phone: 0161 308 3322